TSB names new CEO

TSB's new boss comes from a health insurer.

TSB has appointed Kerry Boielle as its new chief executive replacing Donna Cooper who resigned in June.

Boielle is currently with Southern Cross Health Society holding concurrent roles as director, CareHQ and chief sales, marketing and customer experience officer. She has had 17 years banking experience in senior roles with ASB Bank and Kiwibank.

TSB chairman Mark Darrow said the bank conducted an exhaustive search, and Boielle "shone through as someone with energy, innovation and aspiration which will suit the organisation well as we transform into a more modern business in coming years."

Currently the bank is plotting its course for improving the bank, including the digital customer experience and its products, he said.

“We have a strong executive team and the board are really pleased that Kerry will now lead that team. She understands TSB’s ethos and we know that she will make a strong contribution in steering TSB towards the future.”.

Cooper left the bank at the end of September after five years of heading TSB but took leave from July 28.

Boielle said she was "honoured to be selected for the role, having long admired TSB Bank’s unique position in the market and commitment to its customers."

“I am looking forward to leading the organisation in the next stages of their growth.  I can’t wait to settle into the Taranaki community and get around the country to meet the whole team,” she said in a statement.

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