Fewer complaints against advisers

Dispute resolution scheme Financial Services Complaints says it has received fewer complaints about financial advisers in the second half of last year than in the same time a year earlier, even as overall complaint numbers rose.

Hybrid human-AI client model the most effective for adviser success

Being a good mortgage adviser requires combining technical expertise in lending with exceptional customer service to build trust.

Mortgage lending reaches all-time high in big bank cash backs frenzy

As expected, billions of mortgage dollars washed around the major banks at the end of last year as homeowners chased the big cash backs on offer.

Competing with fintechs the way to go

Traditional mortgage advisory companies have been told to take the lead from fintechs in becoming more agile, innovative and aggressive.

Today's Rate Changes
  • [Your weekend TMM read] How much did this cost banks?

    This is mind blowing. The big banks went on a cash back spending spree to win business at the end of last year (started by ANZ). The latest numbers from the Reserve Bank are dizzying how much switching went on. 

    One has to aask questions around banks' behaviour to win business. Clearly cash speaks louder than advice.

    Read the numbers here


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Property News

New rules for meth contaminated houses

New rules for meth contaminated houses

REINZ welcomes regulation of methamphetamine contamination in rental housing.

Leaving last year's stumbling housing market behind

Leaving last year's stumbling housing market behind

As interest rates ease and job losses climb, New Zealand’s housing market faces a mixed year of modest growth, with conflicting forces shaping the outlook for homebuyers and investors.

Don’t bet on house prices rising faster than incomes

Don’t bet on house prices rising faster than incomes

Former Reserve Bank Governor and National Party leader Don Brash says there are grounds for believing that house prices may finally have ended the three-decade period when they rose significantly faster than incomes.

Top Mortgage Rates

Unity First Home Buyer special 3.99
SBS FirstHome Combo 3.99
ICBC 4.25
Co-operative Bank - First Home Special 4.39
Kainga Ora 4.49
Kiwibank Special 4.49
SBS Bank Special 4.49
TSB Special 4.49
Unity Special 4.49
BNZ - Std 4.49
Westpac Special 4.49
TSB Special 4.00
Kainga Ora 4.49
Kiwibank Special 4.49
ICBC 4.59
Unity Special 4.65
Nelson Building Society 4.67
SBS Bank Special 4.69
BNZ - Std 4.69
ANZ Special 4.69
AIA - Go Home Loans 4.75
ASB Bank 4.75
ICBC 4.99
Kainga Ora 5.15
SBS Bank Special 5.29
TSB Special 5.39
Kiwibank Special 5.39
Westpac Special 5.49
Co-operative Bank - Owner Occ 5.49
BNZ - Classic 5.59
BNZ - Std 5.69
ASB Bank 5.69
AIA - Go Home Loans 5.69
SBS FirstHome Combo 3.29
AIA - Back My Build 3.34
SBS Construction lending for FHB 3.74
CFML 321 Loans 3.95
Co-operative Bank - Standard 4.99
Co-operative Bank - Owner Occ 4.99
Heartland Bank - Online 5.30
ICBC 5.39
Kiwibank - Offset 5.65
Kiwibank 5.65
Kainga Ora 5.69
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People News

Prasad shifts to Pepper Money

Prasad shifts to Pepper Money

Experienced business development manager Ashlene Prasad has left CFML Loans to join Pepper Money as a senior BDM.

Squirrel invests in taking The Squirrel Effect to Kiwis

Squirrel invests in taking The Squirrel Effect to Kiwis

Squirrel has appointed Abi Cooke into the role of chief marketing officer.

FMT appoints national strategic partnerships manager

FMT appoints national strategic partnerships manager

FMT makes appointment to replace Bruce Smith.

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KiwiSaver News

Should KiwiSaver hardship applications be centralised?

Should KiwiSaver hardship applications be centralised?

KiwiSaver withdrawal numbers are up, but it’s not an easy process to go through, one adviser says.

KiwiSaver providers hope for political accord

KiwiSaver providers hope for political accord

KiwiSaver providers are hoping this is the year that politicians can work together on a better future for the retirement savings scheme. It is shaping up to be an election issue.

Should KiwiSaver be compulsory?

Should KiwiSaver be compulsory?

KiwiSaver providers are divided on whether it is appropriate for the scheme to be made compulsory.